What is AFAP?

  • The “Voice of the Customer”
  • Engages Soldiers, Family members, survivors, retirees, and Civilians across all Army Components to identify, prioritize, and elevate quality of life issues to senior leaders for action and resolution
  • AFAP process starts with identification of issues at the garrison and unit level. Issues’ viability assessed before prioritization by AFAP General Officer Steering Committee member ACOMs, ASCCs, and DRUs.


695 issues have entered AFAP between 1983-2015
-- 524 issues resolved; 159 classified as unattainable
Driving force behind the enactment of:
-- 128 pieces of legislation
-- 186 policy changes (Department of Defense & Department of Army)
-- 210 improved programs and services
  • 1984 - The second annual Army Family Action Plan Conference established minimum standards for Army Child Care
  • 1991 - Increased the Service Member Group Life Insurance (SGLI) for eligible service members from $100,000 to $400,000
  • 1997 - Better Opportunities for Single Soldiers (BOSS) was launched
  • 1997 - Transitional Compensation for Victims of Abuse
  • 2001
    • Funded Student Travel (OCONUS) extended to age 23
    • Chiropractic Services for Military Personnel
  • 2002
    • Established Military Thrift Savings Plan (TSP)
    • TRICARE for Life
    • Concurrent Receipt of Military Retirement Pay and VA Disability Pay
  • 2008
    • Tax credit for employers who pay a salary differential to mobilized reservists
    • Mandates states charge no higher than in-state tuition rates for military personnel and their dependents
    • Granting professional weight allowance for military spouses
    • Granting paternity leave for new military fathers in addition to normal leave
    • Post 9/11 Veterans Educational Assistance Act of 2008
    • Authorizing distribution of Montgomery GI Bill benefits (MGIB) to dependents and MGIB for Veterans Education Assistance Program Era Soldiers
    • Noncompetitive appointment authority for spouses of active duty (AD), disabled service members (SM) and un-remarried widow/widower of a SM killed on AD
    • Established standard guidelines for teen programs